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Customer Service


Can we improve our service? Please email us if you have questions or comments about our products and services.

Return Policy:

We are committed to selling quality products. If for any reason you are not satisfied with your purchase, please return the un-worn or unused, un-laundered item with its original packaging and tags within 14 days of receiving it. We consider all sales as final after 14 days of shipping arrival. Unfortunately, we cannot refund shipping charges.
Special ordered items, clearance or sale items are non-returnable or refundable.

Change or Cancellation

If you need to change or cancel your order, please notify us immediately by email at customer_service@tykethreads.com. If the change or cancellation is within two hours of your order, we will refund your money in full. If you notify us after two hours and your order has not yet shipped, we will refund your money, minus a 10% re-stocking fee. If your order has already shipped, our Return Policy applies.